To serve you better, we've assembled a list of our customers' most frequently asked questions. If you don't find your answer here, feel free to contact us.
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
A repair could have been completed recently allowing air to enter the line, causing the milky look.
Only chemicals that are approved by the National Safety Foundation for treatment of drinking water.
Disinfection of all public water supplies by a method approved by the Arkansas Department of Health must be provided. Disinfection must include adequate contact holding time prior to pumping into the distribution and storage system. An adequate residual of the disinfectant must be carried to all points throughout the distribution system.
Most likely your water heater needs to be flushed. CAUTION: Most manufacturers recommend hiring a professional to flush your water heater. If you plan on doing this yourself, read the owner's manual to keep from being hurt and or damaging the water heater.
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Refer to all Forms & Reports in the tool bar at the top.